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The original item was published from 9/7/2021 2:39:00 PM to 10/13/2021 12:08:09 PM.

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Township Events and News

Posted on: September 2, 2021

[ARCHIVED] Hurricane Ida: Resources for Resident Impacted

Hurricane IDA

Montgomery County Hurricane Ida Updates Text MontcoIDA to 888-777

The size and scope of the damage from this storm is vast across the County. Because of this, we are standing up additional response efforts to help residents and keep them informed. 

  • Residents who would like to get text messages with updates on storm recovery, please Text MontcoIda to 888-777.
  • Individuals needing a place to stay on Thursday night (September 2) may go to the Red Cross Shelter at the Norristown Area High School, located at 1900 Eagle Drive, Norristown, PA 19403. 
  • Anyone who has experienced property damage must report the damage to both the County and your township or borough. You can do this by visiting our website at to get a link to the County’s form. 
  • We have stood up a Hurricane Ida Crisis Cleanup Hotline (844) 965-1386 for residents who have sustained damage and need help with cutting fallen trees, removing affected drywall, flooring, and appliances; tarping roofs, and mold remediation. 
  • Montgomery County will operate a Multi-Agency Resource Center (MARC) for residents affected by Hurricane Ida. The MARC will be open on Wednesday, September 8 from 12 noon to 7 p.m. and on Thursday, September 9 from 9 a.m. to 5 p.m.At the MARC, residents will have access to representatives from non-profit disaster relief organizations; municipal, County, and State emergency management agencies; elected officials; and various County and State government human services agencies.

    The MARC will be located at 2 W. Lafayette Street, Norristown, PA 19401, the headquarters of the Montgomery County Intermediate Unit. Parking will be available on site. The MARC is also within walking distance of SEPTA’s Norristown Transportation Center, providing access to numerous bus routes and the Norristown High Speed Line. Regional Rail service on the Manayunk/Norristown Line remains suspended as crews repair damage caused by Hurricane Ida.

As always please remember:

  • NEVER walk or drive into floodwaters, even after the storm. Floodwaters contain hidden hazards such as downed electrical lines, sharp objects, sudden drops where the ground has been washed away, and hazardous chemicals. Keep children and pets away.  
  • If you don’t have power, do not call 9-1-1 simply to report the outage. The County’s Emergency Communications Center is still extremely busy with storm-related incidents. Call your local utility provider to report the outage, or utilize their website or mobile application.  
  • Always assume that all power lines are live, even if you lose power in your home or business. Never go near or touch a fallen power line.  
  • If you have a portable generator, never use it inside your home or even in a partially enclosed area. Generators, as well as gas and charcoal grills, produce Carbon Monoxide, which is an odorless, colorless gas that can kill you. Keep the generator far away from doors, windows, and air intakes.   
  • Never overload the generator or attempt to power your house by plugging it into a wall outlet. Both practices can cause electric shock or fire.  
  • If you use candles for light, exercise extreme caution and never place them near combustible materials such as curtains or furniture. Battery powered candles or flashlights are much safer, especially if you have children or pets. 

Montgomery County Storm Information
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