Things to Know When Calling a Plumber

  • Always use a licensed and certified plumber
  • Obtain price quotes from more than one plumber and compare the rates. Ask if the work is guaranteed and for how long
  • Ask the plumber if the company is insured against claims covering worker's compensation, property damage, and personal liability in the event of an accident
  • Confirm that the plumbing contractor is properly licensed and bonded before allowing them to work at the property
  • Advise the plumber of any history of wastewater problems
  • If the property has a long private service line (100' or more) ask the plumber if equipment will be adequate to rod the entire line
    • Most plumbers will charge extra for nights, weekends, and holidays

If You Need Additional Information

  • Ask friends and neighbors to recommend a plumber or ask the plumbers being considered for references and investigate
  • Call the local Better Business Bureau or consumer affairs office to help determine customer satisfaction with the plumbers being considered
  • Advise the plumber of any history of wastewater problems
  • If the property has a long private service line (100 feet or more) ask the plumber if equipment will be adequate to rod the entire line